La Redoute UK Cuts Data Protection Licensing Costs With Commvault

French e-commerce retailer ensures business continuity with Commvault Complete™ Backup and Recovery

Ensuring Business Continuity

La Redoute, an e-commerce retailer, is the second largest retailer of women’s fashion in France. The company’s United Kingdom division sells French apparel and home furnishings throughout the British Isles to 750,000 customers.

For years, the UK division had been using a Barracuda backup system to replicate data between the head office, a call center and the warehouse. When the warehouse was outsourced to a third party and call center operations taken over by another vendor, La Redoute lost the capability to perform site-to-site replication and provide smooth e-commerce operations. At about the same time, the Barracuda introductory offer expired and the cost of that product was set to triple.

£20,000 per Year Saved in Data Protection Licensing

Because La Redoute’s headquarters had adopted strict fiscal controls across Europe, La Redoute UK needed a cost-effective solution for backups and a way to execute site-to-site replication. La Redoute worked with PAV IT Services to conduct a multi-point comparison of Commvault Complete Backup and Recovery versus competitors, with price as a primary gauge.
“Compared to our previous backup solution, Commvault offered the most cost-effective solution in terms of pricing and ease of offsite recovery. We’re saving about £60,000 over three years,” said Andy Green, La Redoute head of IT and facilities.


After the implementation, La Redoute UK upgraded to Commvault Complete Backup and Recovery, which allowed the retailer to integrate the company’s VMware hardware for more streamlined operations. Commvault also supported the retailer’s migration to Microsoft Office 365.


Improving Operational Efficiency And Data Security

Licensing was not the only savings. Green says Commvault let him reassign resources, requiring only one staffer dedicated to backup responsibilities instead of the five he had previously. And the operational efficiencies gained further extend ROI.
“We are probably saving a half a day or a day’s time every week in backup,” Green said. Europe’s stringent data privacy laws are also in play. “Our need for robust backup and restore processes and greater cyber security is heightened by GDPR. I feel we get that protection from Commvault,” Green said. “Commvault has certainly met our expectations and solved the problems that we had with cost-effectiveness and offsite recovery. I’m happy to recommend Commvault to people. It’s saved us money and saved us headaches.”


"Compared to our previous backup solution, Commvault offered the most cost-effective solution in terms of pricing and ease of offsite recovery. We’re saving about £60,000 over three years."

Andy Green, La Redoute UK head of IT and facilities.

THE CHALLENGE

• Legacy backup and recovery product tripled in price
• Lost the capability to perform site-to-site replication due to outsourcing of call centers and warehouse
• Evolving GDPR regulations required more robust security

THE SOLUTION

• Deployed Commvault Complete Backup and Recovery to support head office’s cost control measures and offsite recovery
• Worked with Commvault partner PAV IT Services Ltd to implement a new data management platform and keep it operating smoothly

THE RESULT

• £60,000 saved in licensing fees over three years
• Ensured continuity of e-commerce operations with Commvault supporting offsite backup between head office and call center
• Nearly 50% reduction in backup resources with a simplified backup solution
• 12 to 24 hours each week saved in backup administration time
• More robust security to meet Europe’s stringent data privacy rules


"I’m happy to recommend Commvault to people. It’s saved us money and saved us headaches."
Andy Green, La Redoute UK head of IT and facilities

Original article can be found here: https://www.commvault.com/resources/case-study-la-redoute

PAV I.T. Services delivers first-class IT Support, Project Delivery, as well as hosted Cloud and IT Security Services to companies of all sizes across the UK. Our customers trust us to optimise their IT infrastructures to boost productivity, maintain high levels of network security and free their time to focus on their business.

Industry

e-commerce retail, fashion and home furnishings

Headquarters

Bradford, United Kingdom

Website

https://www.laredoute.com

https://www.laredoute.co.uk

La Redoute UK

  • 750,000 e-commerce customers in UK
  • Offers line of credit to customers for purchases

Key assets protected

  • 3 SQL servers
  • 16 VMware virtual machines, 2 VMware ESXi Hypervisor
  • 5 Windows file systems
  • Credit information for approximately 350,000 customers

The backup environment

  • Commvault Complete Backup and Recovery
  • QSAN Storage

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