Customer Testimonials

S+SA Architects Testimonial

“I’d just like to say how impressed we have been with the service we’ve received from the PAV support team recently in assisting our users on the transition to working from home. Not only with the speed and efficiency in which our systems were setup but also the friendly and patient manner in which they communicated with the staff when remotely troubleshooting any issues.

We’ve been extremely satisfied with the levels of service PAV have provided over the years and it’s always a pleasure to speak with the support team. I’d be happy to recommend PAVs IT support service to any other businesses.”

Joel Smith
Director, S+SA Architects


RING Automotive

“At a quick glance all appears to be perfect – thank you very much for your extraordinary out of hours effort!

If we ever needed a reminder why we have been a customer for many years this weekend has proved how valuable PAV i.t. Services are.

Keep up the good work and hopefully you can get some sleep now!”

Paul Whittaker
Head of IT

MDA College

We’d been encountering issues with our wireless network for sometime,resulting in teachers and students experiencing poor connections and users constantly dropping off the network. PAV took the time to come in and understand our requirements, identifying IP and configuration issues and offering a cost effective solution without trying to sell further products.

Utilising our existing equipment, PAV IT reconfigured our cloud management portal, setting up student and staff networks. Our wireless access points were relocated and a landing page created allowing guest access which then linked into our social media page to help increase our social media presence.

Since PAV IT have taken the time to understand our issues and implemented the recommended changes we’ve seen a great improvement in our network across the college, teachers and students now have confidence in the colleges wireless network infrastructure. With their professionalism and approach to problem solving I would highly recommend their services.

Darren Smith
Heat of IT

Woodroyd Nursery

"PAV have saved us huge amounts of time by deploying Windows 10 for us, as well as increasing our team’s productivity with their new machines. The smooth rollout of Office 365 has also enabled our users to collaborate more effectively across email, files and folders regardless of location, and always keeping our precious data secure."

Natalie Brooksbank

Fensham Howes

“Working with PAV has meant we’ve been able to implement the highest levels of IT security within our business. The integrated solution of encryption, endpoint and firewall is perfect for us, and the knowledge we can lock down an infected machine within 8 seconds if we need to gives us great peace of mind. PAV have become a trusted advisor to our business and we’re confident they offer us the best advice on securing our data and business continuity”.

Duncan Watling
Operations and Analysis Manager
Fensham Howes


“The PAV team are always there when we need them, and are extremely knowledgeable in helping us manage our IT and important data. With PAV we feel as though we know the team, and that they know us and understand and care about our business.
The backup solution has also been a big benefit to us, because although we use cloud storage, we also know it’s important to not rely solely on the likes of iCloud and Google Drive for our vital company data”.


Briony Wills
Operations Manager, XYZ

DRJ Accountants

"I wanted to take the time to thank PAV for all their help in getting our staff remote working during the Covid-19 crisis.

As an Accountancy practice the covid-19 situation and the various financial measures brought in because of this, meant that it was more vital than ever before that we were able to maintain contact and provide information to our clients. PAV i.t. Services came up with a cost effective and immediate solution to our situation enabling us to offer a continuation of service.

In particular I wish to draw specific attention to the hard work and dedication of Dave Wilson. He has been on hand at all times, provided immediate responses to queries and solved small problems in a timely manner. We really would have been lost without him and is a credit to your organisation."


Claire Walker
Senior Accountant

Stevensdrake Solicitors

“Having worked with PAV i.t Services as a trusted advisor for our IT requirements for many years, we had a high level of confidence in their experience and expertise to propose a managed cloud backup and DR solution which matched our business requirements, giving us a scalable and cost effective solution which provided us with the assurance our data is both fully protected and available."

Neil Harding
IT Manager
Stevensdrake Solicitors

La Redoute

“They’re knowledgeable, reliable, competitively-priced, and good to work with.”

Andy Green
IT Manager
La Redoute

Peritus Health Management

“Jasper was excellent, very helpful and quick. Thank you guys, pleased we moved to you”

Peritus Health Management

DRJ Accountants

“The speed at which the PAV team were able to come up with recommendations for our dilemma was really impressive, and their implementation was just as effective. Knowing that our clients trust us with their sensitive financial data means that we always take IT security extremely seriously, and that meant that we wanted a completely safe solution for home working that would not jeopardise the safeguarding of it. That challenge balanced with the speed that everything happened and the need to get our team setup with the tools that they needed meant that the PAV team worked overtime for us to deliver what we needed. They did this and more, and thanks to them we’re delighted to have been able to continue to support our clients throughout the crisis”.

IT ManagerDRJ Accountants

Eric Robinson Solicitors

“PAV’s Commvault support gives me the peace of mind that our data is in the best possible hands. In this age of frequent data breaches and loss of crucial data, we at Eric Robinson Solicitors take our custody of our clients’ data extremely seriously. The knowledge that our client data is securely backed up and the PAV team are on hand to support us with our backups and archiving is a big part of this commitment to our clients”.

Mark Lawton
Eric Robinson Solicitors.

Better Leeds Communities

“We engaged PAV to help us refresh our cloud approach, application and endpoint security, and networking. The consultative approach the PAV team took was refreshing, and it felt as though we were working together to achieve the goals we had defined. Unlike some other providers we have worked with in the past, PAV’s whole approach is based on results and outcomes, and we appreciated the fact that everything was not about upsell or trying to sell us things we didn’t need.

The result is that we have a perfectly scaled solution to our cloud, security and networking infrastructure, and the organisation is perfectly placed to work in whatever conditions are presented over the coming months and years.”

Taira Kayani
Chief Executive Officer

Energy Company

“PAV’s help in understanding our needs and recommend a best-in-class solution to achieve them has been first class. The Cisco DUO solution has enabled our users to be as productive as always in the field while ensuring that our core infrastructure and data is well protected in the event of a cyber attack”.

IT Manager


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