How Eric Robinson Solicitors Created a Secure Backup with PAV and Commvault

ABOUT ERIC ROBINSON SOLICITORS

Eric Robinson Solicitors have over 50 years’ experience and with six offices around the South Coast have earned the reputation as one of the leading law firms

THE CHALLENGE

As one of the largest solicitors in the region, Eric Robinson have six offices around the South Coast.
With multiple offices and an abundance of sensitive client data that needs the best possible protection, the firm needed an efficient backup and archiving solution. Using Commvault provided a solution which offered the ability to store large amounts of data, retained over a long period of time with the option for data to be accessed and recovered on demand.


In an increasingly competitive environment in which costs, increasing digitisation and seamless operational performance are more and more vital for business efficiency and good compliance record keeping, the decision was therefore made to look into a secure Commvault backup solution with PAV’s Commvault CASP support.

THE SOLUTION

Eric Robinson use PAV’s Commvault CASP support in order to have the right level of expertise they need for resolving any issues with their backups. With the combination of the firm’s own IT team and the PAV CASP team, troubleshooting is carried out before any escalation is required to Commvault.
With a highly experienced team that have supported all sizes of Commvault environments for over 12 years, PAV have successfully resolved Eric Robinson Solicitors’ backup and recovery challenges. When Commvault support is required to resolve patching issues or similar, the PAV team can quickly and efficiently escalate this in order to provide a rapid and seamless resolution.

THE RESULT

Having selected PAV’s Commvault CASP support, Eric Robinson Solicitors’ data is secured using a Commvault solution which provides security and protection to store and manage their data on-premise. This makes backup, archiving and recovery in the event of disaster efficient.
Certified in Commvault Backup and Disaster Recovery services since 2008, and the UK’s only Advanced Commvault Authorised Support Partner since 2011, PAV’s track record in delivering enterprise-grade data protection is second to none. The service enables customers to secure their data both onsite with options to reduce operational overheads and costs by replacing legacy backup solutions with market-leading cloud-based data protection.

 “PAV’s Commvault support gives me the peace of mind that our data is in the best possible hands. In this age of frequent data breaches and loss of crucial data, we at Eric Robinson Solicitors take our custody of our clients’ data extremely seriously. The knowledge that our client data is securely backed up and the PAV team are on hand to support us with our backups and archiving is a big part of this commitment to our clients”.

Mark Lawton
Eric Robinson Solicitors

PAV I.T. Services delivers first-class IT Support, Project Delivery, as well as hosted Cloud and IT Security Services to companies of all sizes across the UK. Our customers trust us to optimise their IT infrastructures to boost productivity, maintain high levels of network security and free their time to focus on their business.

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