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tickets every month
of tickets related to proactive monitoring pavASSURE Monitor service
of tickets resolved inside SLA
of our feedback surveys reported “Excellent” service
"Very helpful people, appreciated all support provided on this case"
Antonio @ Harwoods Group with a software issue
"Professional help can't complain at all. 100%"
Darragh @ ATP Media with a laptop issue
"Really helpful and problem resolved quickly"
Wendy @ CGA Group Holdings with an application issue
"Quality support as always, thanks Grant Wilson!"
Nic @ Definition Agency Ltd with an O365 issue
"As always, Jasper was very helpful and knowledgeable about the issue"
Becky @ Rosenblatt Ltd
"Thanks Dan for bottoming out the access permissions via vpn"
Paul @ SMR with VPN issue
"Great service from Tim with little disruption to myself - even better!!! Thanks :-)"
Amanda @ Peritus Health Management with an O365 issue
"Grant was excellent with his support and efforts to help. He rang when he said he would and it took a little while but with the help of Microsoft the issue was resolved. Great service, thank you"
Pip @ Bradley Mason LLP with home / office connection issue
"Sorted problem, very quickly very polite"
Tony @ Penfold Verrall Ltd with an O365 issue
"Alex was very clear and helpful and issue resolved within 30 minutes"
Deborah @ The Drapers Company with an OS update issue
"Alex got back to me almost immediately and then called me at the agreed time. He was efficient and easy to deal with"
Martin @ Gusto research with a VPN issue