Communication is at the heart of business; but communication is more than just email.
Applications that enable employees to collaborate and share information - such as Microsoft SharePoint and Lotus Connections - are gaining traction as enterprises respond to the consumer boom in social networking and Web 2.0.
Blogs, email, instant messaging, social network services, wikis, social bookmarking and other instances of what is often called social software illustrate the breadth of ideas from social computing, but also other kinds of software applications where people interact socially. Using such tools for business advantage is an area of growing interest. However learning how to control the use of such tools, and also understanding the risks that these new ways of “collaborating and interacting” create mean new challenges for IT teams.
Messaging and collaboration platforms such as Microsoft Exchange, SharePoint, LYNC or Google Apps not only impact end user workflows but they serve to change the way that IT infrastructure is architected and managed. We help our customers to understand how such content is accessed, managed, controlled, and its impact on storage and the LAN/WAN environment.
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