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contact us PAV do their job superbly and that means we can get on with doing ours. And of course we now have a high class IT department without adding to our payroll. Practice Manager - Bunkers Solicitors

pav it services - products and services
pav it services - products and services

We offer our clients all the resources of a dedicated, high technology company with a wide-ranging set of expert skills. Our range of products and services is designed to meet the specific needs of our clients, from solving single operational issues, right through to the provision of completely outsourced I.T. services


Network Solutions

In providing network solutions, we only employ 'best of breed' technology from our accreditation partners such as Novell, Microsoft, and CITRIX. In particular we have gained much experience in migrating customers from one operating system to another, newer, more powerful system.

Sussex Ambulance When PAV i.t. services installed a new thin client network for Bunkers solicitors, they agreed to become the client's first completely outsourced IT department. The new network is now entirely managed and maintained remotely from PAV's offices in Sayers Common.

We work proactively with our clients to develop individually configured networks that advance their competitive edge and accelerate their business processes. For example, using CITRIX software, we develop new 'thin client' networks, where PCs can be replaced by semi-intelligent terminals, or to maximise the client's existing IT investment, they can simply be re-profiled for their new environment. There are great benefits in cost, speed and ease of network management in this central server based technology. With all applications as well as the operating system kept at the hub, server upgrades are simple and cheap to effect.


Benefit from a single source of support throughout the IT lifecycle - We have the skills and resources to provide comprehensive support across the lifecycle from initial advice and guidance through a range of managed services and ongoing support solutions

PAVsolutions – network solutions
PAVmanage – managed services
PAVdata – data lifecycle management

Please click on the above links for further details on our products and services.


PAVsolutions - Problem Solving and Consultancy

Our first introduction to a new client is often through solving a single operational issue. Many of our strongest client relationships have begun in this way. Commonly we are asked to advise on immediately business critical issues such as:

  • Security
  • Virus attack
  • Firewalls
  • Data back up
  • Gatekeeper solutions
  • Unstable or slow networks
  • Business moves or reorganisations

Usually we are able to recommend and implement a 'best of breed' solution, which contributes to increasing business effectiveness. However, where necessary we can conduct a full network audit to establish the nature of the problem. In order to provide informed, beneficial advice, we carry out this 'fitness check' alongside a requirement definition.

Frequently we find that the network has grown over time into a structure, which no longer fits its primary business purpose. Our job then is to recommend a way forward which enhances the speed and effectiveness of the network whilst making the best use of the client's existing IT investment.

We offer a broad range of consultancy services covering current and future IT infrastructure.

  • For organisations considering technology for the first time, or reviewing, updating
    or expanding existing systems
  • We translate business requirements into a strategy and specifications for technology
  • We advise on business processes that could benefit from technology
  • Expert support from PAV immediately available

Microsoft Solutions – Microsoft is PAV’s principle operating system technology. We design and project manage:

  • Platform migrations such as NT to Active Directory
  • Integration of Exchange Messaging platforms and SharePoint Portal solutions
  • Implementations of advanced Active Directory solutions, such as desktop management, licence management and server performance management
  • Expert support from PAV immediately available

Citrix Solutions – PAV design, implement and support: -

  • Multi-level solutions, from simple “remote access” platforms to full enterprise-wide deployments
  • Integration to both Microsoft Active Directory and Novell’s NDS platforms
  • Premier security using Citrix Secure Gateway

Security Solutions – Businesses now rely on the information and services available from on-line sources to enhance productivity, customer service and competitiveness. However, the proliferation and frequency of threats from unknown external sources is increasing exponentially. The need for managed security solutions is now essential. PAV’s range of managed perimeter security and secure access solutions ensure the highest levels of security, with a wide range of services to help you protect your data and your business.

  • Firewall & perimeter security solutions
  • Anti-virus and spyware solutions
  • Spam, e-mail & web content security solutions
  • Secure remote access
  • Two-factor strong authentication solutions available


PAVmanage - Flexible Managed services for growing businesses

Flexible managed services for growing businesses - Managed services give you the additional IT skills and resources you need for a growing business. PAV specialists work with your internal teams, taking on selected tasks, supplementing their skills and freeing them to focus on strategic tasks. Managed service is suitable for businesses of any size and helps you deal with a number of resourcing issues.

By taking over the management of the network infrastructure, including servers, routers, switches and cabling, we can offer busy IT departments guaranteed network efficiency as well as peace of mind. The 'flat price' nature of this service ensures that there are no non-budgeted revenue costs associated with network maintenance.

  • You want to increase business benefit from your networks
  • You’ve outgrown your IT department’s skills
  • You need to replace the knowledge of a team member who has left
  • Your IT knowledge is pushed to the limit
  • You need to support complex installations with multiple technologies
  • You want to focus on your growing business

Your choice of solutions - Managed service is a form of selective outsourcing. You decide how much additional support you need. You may want PAV to manage your networks on a day-to-day basis while your IT staff focus on application development. Perhaps you need short-term support for specific projects, such as implementing new software.

  • Network management
  • 2nd and 3rd line support
  • Infrastructure management
  • Wide range of specialist services from skilled engineers

Affordable Tailored Solutions - PAV’s managed service solutions are tailored to your individual business and operating needs and can include operating systems, messaging platforms and database and security management. The ‘flat price’ of this service ensures that there are no non-budgeted revenue costs associated with network ownership.

  • Fixed cost budgets
  • Monthly payments
  • Individually tailored contracts

Better support for your networks - If you have limited IT resources of if your IT teams are focusing on other strategic projects, we can take over day-to-day responsibility for your networks. Our proactive service ensures secure, fast and robust networking and minimises downtime. We also ensure that your managed network incorporates the latest in infrastructure technology.

  • Optimises the network for maximum efficiency
  • Pre-emptive diagnosis of network problems
  • Direct secure connectivity to the PAVmanage team
  • Real time monitoring and feedback
  • Daily reporting on network performance
  • Expert technical support from experienced service desk staff
  • Day-to-day assistance for IT administrators

Greater Stability for your IT department - PAV can give your IT department additional skills when you need them. You will have access to experienced engineers with expertise n a wide range of technologies and skills that are continuously updated. Your own teams will benefit from cross training enhancing their own performance.

  • Wide range of skills available
  • Skills transfer
  • Cost-effective solution for supporting divers technologies

Fully Outsourced IT services - If you have limited IT resources, or if your IT teams are focusing on strategic projects, we can take over total responsibility for your networks. We become the equivalent of an internal IT department, guiding IT strategy and contributing to the budget planning process. As well as secure, fast and robust networking, PAVmanage offers substantial cost advantages for organisations with multiple sites. We also ensure that your managed networks incorporate the latest in network infrastructure technology.

  • Infrastructure, network and application management
  • IT administration
  • IT support


PAVdata – Data Lifecycle management

PAV works in conjunction with CommVault Systems to deliver solutions that meet the growing demand for data lifecycle management. These services can help you protect your valuable corporate data by improving back-up and business continuity. They enhance storage for the massive volumes of data that every company must retain and manage for competitive advantage and regulatory data retention compliance.

  • Cost-effective backup solutions
  • Off-site backup and disaster recovery solutions
  • E-mail and data archiving solutions
  • Ensures data is recoverable from a disaster
  • Improves ability to respond o regulatory requirements

CommVault Solutions an integrated approach to data management - CommVault offers a single integrated platform for data backup, recovery, migration, storage, archiving, retrieval and management. The integrated approach can reduce the time; complexity and administration costs associated with individual data management systems and enables organisations to implement a single unified data policy.

  • Single, integrated platform for data management functions
  • Supports unified data policy
  • Shared resources reduce hardware costs
  • Simplifies data management